Two Job Openings - Account Manager Positions in Carteret, NJ

OfficeTeam is working with a company in Carteret, NJ looking for 2 Account Managers to start ASAP. This is a Monday- Friday in office position that is temp to hire.

There are 2 Account Manager positions available with different hours:
1. 8:00am - 5:00pm
2. 8:30am - 5:30pm

Job Description:
• Manage assigned accounts.
• Process customer orders, changes, returns according to the department policies and procedures.
• Provide timely and accurate information to incoming customer order status and product knowledge request.
• Inform customers of any product availability.
• Notify the Purchasing and Product Team of any special or unusual orders
• Assist in resolving customer issues with orders.
• Work closely with the credit department to resolve disputed credit items.
• Ensure bid orders are reviewed daily and communicated with the assigned sales representative for confirmation as to whether the bid is an actual order or quote.
• Provide consistent communication with warehouse personnel to ensure customer needs are met.
• Ensure the warehouse/ customer calling que is managed on a daily basis to save the company on shipping cost.
• Handle pricing issues, communicate and negotiate prices effectively with customers and save customer pricing into Epicor Eclipse.
• Maintain an ongoing understanding of industry trends, including monitoring competitors pricing structures to maintain Everflow’s viability in the marketplace.
• Provide support to the outside/inside sales team to meet and exceed customers’ expectations.
• Prepare quotes to support Outside/ Inside Sales, with either direct or indirect client interaction.
• Route qualified opportunities to the appropriate sales executives for further development and closure when necessary.
• Call prospective customers and establish buying cycles, customer needs, and create a customer supplier relationship.
• Advise on company information when necessary.
• Assist in training other team members when asked.
• All other duties as assigned
 
Interested candidates should send their information to Samantha at [email protected]