NSCN Member Success Story: Henry

Read this note from NSCN Member Henry after he started his new job.

Dear Ms. Heidkamp,

I'm writing to let you know that I landed and that I could not have done it without the resources of NSCN. Here are the facts in brief:

  • I'm a 25+ year early childhood education professional.
  • My last position was program director for a large early childhood education program that ended August 31, 2016.
  • Initially I was OK with recharging, playing "mom" for my young daughter for the first time, and doing some volunteer work while considering a transition to college counseling.
  • I realized last March that playing with young children all day is "me."
  • I followed my wife's advice to hire a career coach and joined several Professional Services Groups (PSGs). · I joined Professional Service Group of Central New Jersey (PSGCNJ) a week before you spoke on July 31.
  • I then registered with NSCN and made extensive use of Optimal Resume to prep for my interviews and follow-up notes with the healthcare system staff where I was interested in working. From Optimal Resume, I used:
    • the Interview Tutorials, specifically the Initial Face-to-Face, Hiring Manager and Panel. In my time with PSG of Central New Jersey and the trainings they provided, I had amassed at least one SAR (Situation/Action/Results)/CAR (Challenge / Action / Result) highlight for each question in the tutorials.
    • I also used the phrasings in Letter Samples (thank you notes) to send a distinct note to each of the six members in my panel interview.
    • I am now the director of the child care facility that serves staff from this healthcare system and community children.

I cannot thank you enough. This resource is invaluable!

Best regards,


For more information on getting the most out of Optimal Resume, please see this webinar.

For more information on using CARs/PARs, please see this webinar.